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Joined: Mon Nov 13th, 2017
Location: Pacific North West
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[font="Segoe UI", "Helvetica Neue", Helvetica, Roboto, Oxygen, Ubuntu, Cantarell, "Fira Sans", "Droid Sans", sans-serif]I contacted RCV directly again yesterday
[font="Segoe UI", "Helvetica Neue", Helvetica, Roboto, Oxygen, Ubuntu, Cantarell, "Fira Sans", "Droid Sans", sans-serif]Our phone calls to true travel = no response?
[font="Segoe UI", "Helvetica Neue", Helvetica, Roboto, Oxygen, Ubuntu, Cantarell, "Fira Sans", "Droid Sans", sans-serif]Maybe he's mad at me for this thread? Maybe he is mad because I didn't fly down to Vegas and help him convert his mountaineer to 4x4? ??
[font="Segoe UI", "Helvetica Neue", Helvetica, Roboto, Oxygen, Ubuntu, Cantarell, "Fira Sans", "Droid Sans", sans-serif]Maybe they don't like the way I am using their kit with drop brackets? I have no idea, I had lengthy email exchanges with true travel after we bought this kit??
[font="Segoe UI", "Helvetica Neue", Helvetica, Roboto, Oxygen, Ubuntu, Cantarell, "Fira Sans", "Droid Sans", sans-serif]I have customers that get mad at me, I still take care of them. I will do just about anything to keep truck dudes rolling, for me it is not about the $$$ it is about the people and the trucks first
[font="Segoe UI", "Helvetica Neue", Helvetica, Roboto, Oxygen, Ubuntu, Cantarell, "Fira Sans", "Droid Sans", sans-serif]At the end of the day That is all speculation because we are
[font="Segoe UI", "Helvetica Neue", Helvetica, Roboto, Oxygen, Ubuntu, Cantarell, "Fira Sans", "Droid Sans", sans-serif]Left guessing.
[font="Segoe UI", "Helvetica Neue", Helvetica, Roboto, Oxygen, Ubuntu, Cantarell, "Fira Sans", "Droid Sans", sans-serif]What I do know is he won't write me back or return my calls, also no response when the truck owner calls too we have been blacklisted? What a bunch of hooey.
[font="Segoe UI", "Helvetica Neue", Helvetica, Roboto, Oxygen, Ubuntu, Cantarell, "Fira Sans", "Droid Sans", sans-serif]Last communication I had was last fall when I was told they should have a solution for us by October of 21.almost 6
[font="Segoe UI", "Helvetica Neue", Helvetica, Roboto, Oxygen, Ubuntu, Cantarell, "Fira Sans", "Droid Sans", sans-serif]Months overdue now and others are getting fixed axles. Hmmmm
[font="Segoe UI", "Helvetica Neue", Helvetica, Roboto, Oxygen, Ubuntu, Cantarell, "Fira Sans", "Droid Sans", sans-serif]Called RCV directly again yesterday this time technical support, they pulled up my previous emails, I gave them part numbers, he gave me some info. Good news!
[font="Segoe UI", "Helvetica Neue", Helvetica, Roboto, Oxygen, Ubuntu, Cantarell, "Fira Sans", "Droid Sans", sans-serif]RCV is going to help us, I am waiting for a call back from them.
[font="Segoe UI", "Helvetica Neue", Helvetica, Roboto, Oxygen, Ubuntu, Cantarell, "Fira Sans", "Droid Sans", sans-serif]They have not only fixed the issue but they have also sent warranty replacement parts to true travel, yet we are still left in the dark by true travel.
[font="Segoe UI", "Helvetica Neue", Helvetica, Roboto, Oxygen, Ubuntu, Cantarell, "Fira Sans", "Droid Sans", sans-serif]I just want a correct cv axle shees
[font="Segoe UI", "Helvetica Neue", Helvetica, Roboto, Oxygen, Ubuntu, Cantarell, "Fira Sans", "Droid Sans", sans-serif]This is a manufactures defect right out of the box should easily be covered under warranty
[font="Segoe UI", "Helvetica Neue", Helvetica, Roboto, Oxygen, Ubuntu, Cantarell, "Fira Sans", "Droid Sans", sans-serif]Paint is done front suspension is going on big progress will be made over next three days hang tight!
Last edited on Sun Feb 27th, 2022 02:42 pm by Eddie Money
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I know my crazy! Do you?
2007 Sport 4door 4x4 4.0L SOHC V6 Ranger